We understand that sometimes things don’t work out as planned, so we have a cancellation and refunds policy to ensure that our customers are satisfied with their purchases.

Cancellation Policy:

  1. Orders can be cancelled before they are shipped out. Please contact us at info@jadibeauty.in as soon as possible to cancel your order.
  2. Once the order is shipped, it cannot be cancelled. However, you can refuse to accept the delivery or return it to us in accordance with our returns policy.
  3. We reserve the right to cancel an order if the product is out of stock, or if there are any issues with the payment or delivery address.

Shipping Policy:

At Jadibeauty.in, we are committed to delivering your order to you in a timely and efficient manner. Our shipping policy is designed to ensure that your products arrive safely and on time. Here’s what you can expect when you place an order with us:

  1. Shipping Locations: We ship our products to all locations within India.
  2. Shipping Charges: We offer free shipping on all orders above Rs. 999/-. For orders below Rs. 999, a flat shipping fee of Rs. 100 is charged.
  3. Shipping Time: We make every effort to ship your order as quickly as possible. Most orders are shipped within 1-2 business days. However, in some cases, it may take up to 3-4 business days to ship your order.
  4. Shipping Methods: We use reliable courier services for all our shipments. The shipping time and delivery method will depend on your location and the courier service used. You will receive an email with the tracking information as soon as your order is shipped.
  5. Delivery Time: Delivery times may vary depending on your location and the courier service used. Most orders are delivered within 3-5 business days from the date of shipment. However, in some cases, it may take longer to deliver your order.
  6. Delayed Shipping: In the event that there is a delay in shipping your order, we will notify you by email or phone. We will also provide an estimated delivery date and keep you updated on the status of your order.
  7. Damaged Products: If your products are damaged during shipping, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement product as soon as possible.

Refunds Policy:

  1. We offer a full refund on all products returned to us within 7 days of delivery. Products must be returned in their original packaging, unused, and in the same condition as they were received.
  2. Shipping charges are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.
  3. Refunds will be processed within 5-7 business days of receiving the returned product.
  4. If you received a damaged or defective product, please contact us at info@jadibeauty.in within 48 hours of delivery. We will arrange for a replacement or a full refund, depending on your preference.
  5. We reserve the right to reject any returns that do not comply with our returns policy.

If you have any questions or concerns about our cancellation and refunds policy, please contact us at info@jadibeauty.in